State Farm® Insurance Agent Kyle Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Teri Halfmann
January 27, 2026
"I am new to State Farm, but Scarlett has made it easy in every way, she talks to me in a way I can understand, she's always very helpful and kind."
"Thank you, Teri, for sharing your experience! It's great to hear that Scarlett has been helpful and kind, making your transition to State Farm smooth. We appreciate your feedback and look forward to continuing to assist you. "
Edwin Fernando Yaguana Espinoza
January 19, 2026
"Excelente atención"
"Thank you for the 5 Star Review, Edwin! We pride ourselves on taking good care of our customers and I'm glad that was your experience!"
Xavier McDiffett
January 9, 2026
"Process was easy, And was set up with my policy in about 15 minutes"
"Thank you, Xavier, for sharing your experience! We're glad to hear that the process was easy and that your policy was set up quickly. If you have any more questions or need assistance, feel free to reach out. "
Steve Moreland
January 7, 2026
"Very helpful and patient, she's great!"
"Thank you for the review!"
Rob Catlett
December 19, 2025
"Scarlett is amazing! She made switching my homeowners insurance relatively easy and saved me thousands. I was happy with my previous insurer for my homeowners; however, the premium rose to $6,000 a year, Scarlett's quote of a little more than $2,000 made it easy. Moreover, my coverage increased by over $100,000 with the switch."
"Rob, this is fantastic news. Love hearing that you are getting great service AND saving money. Thank you for the review!"
Rodney Sobieski
December 17, 2025
"We have had State Farm insurance for decades with this office and recommend them to anyone who would ask us. Excellent service."
"Rodney, thank you so much for that amazing recommendation. We are glad to have you!"
Faith Garcia
December 16, 2025
"Everyone is so friendly here. Scarlett is very kind, prompt, helpful, and wonderful to work with!"
"Thank you for the incredibly kind words, Faith! I love hearing you are well taken care of and glad to see you shout out Scarlett as well. She's a keeper!"
Milton Gomez
December 16, 2025
"Very good service."
"Milton, thank you for the kind words. I'm always happy to hear this!"
Alan Tollakson
December 12, 2025
"Great service- always🤗 Today Mayra helped me throughout the day (as well as over the year) to navigate the ins and outs of that pesky autopay system - and bravo, we did it! Never a glitch getting the help we need. Thank you!!!"
"Alan, thank you so much for the review! Glad to hear the team is taking good care of you!"
Jose Antonio Mendez
December 2, 2025
"Que Dios bendiga a Mayra por ser tan profesional y apoyar a nuestra gente"
"Jose, I really appreciate you leaving a review for Mayra! She's a good one!"
Christine Matson
December 1, 2025
"Myra is very professional and helpful."
"Thank you for the review, Christine. I'm glad to hear you were pleased with the help you received!"
María D Alvarado Bolivar
November 6, 2025
"El servicio de su agente es excelente eficiente y muy agradable …..la señorita Mayra responde todas mis inquietudes y responde muy respetuosa y amablemente"
"Maria, thank you so much for leaving us a review! We appreciate you!"
Eliseo Flores
October 24, 2025
"Exelente attention amable y buena explication recommend 👌 💯"
"Thank you, Eliseo! We appreciate the review and I'm so glad to hear you were pleased with your service!"
Da Koch
September 2, 2025
"She was so helpful.l truly appreciate her she great!!"
"Thank you so much for leaving a review. I'm glad to hear you were well taken care of!"
L Rogan
August 28, 2025
"A little over a year ago, I had the misfortune of hitting a deer only 35 miles into my road trip from Emporia KS to Florida for a family high school graduation. After having my car towed back to Emporia, I went straight to my State Farm Agency, where I met and received immediate attention and assistance from Mayra. Mayra was extremely professional, and equally empathetic as she put me at ease assuring me she’d make the process a smooth one. Mayra’s calm demeanor as she began working on my claim was indeed reassuring. She took the time to explain every step to me and before I knew it, she had me set up with a rental car so I could get back on the road the next morning for my trip to Florida. In the weeks after, I would receive texts and calls updating me on the progress of my claim, and everything was handled for me smoothly and expediently. Fast forward to today, and I again interacted with in Mayra while purchasing renter’s insurance for two individuals for whom I am the legal guardian. Once again, Mayra was the ultimate professional, and upon gathering the necessary information, she created and explained the new policy in a very timely manner. It’s truly refreshing, in a day when customer service can sometimes be quite frustrating or even lacking, to interact with a representative who can be counted on to consistently provide thorough and professional service, and do so with a genuine smile on her face. I wholeheartedly recommend if you are shopping for an insurance agent, stop in and ask for Mayra at Kyle Thompson State Farm Insurance in Emporia KS.! Delores Rogan"
"Thank you for the amazing review, Delores! I'm so glad to hear Mayra has taken such good care of you!"
Tenisha Baylor
August 26, 2025
"They are always very friendly helpful and professional!"
"Thanks, Tenisha! Appreciate the review and I'm glad to hear we are taking good care of you!"
Amy Wike
August 14, 2025
"We've done business with State Farm at this office for quite a while and I'm pleased with them. All reps in the office are easy to talk to."
"Thank you, Amy! We appreciate your business!"
Haley Ramirez
July 31, 2025
"Scarlett was so patient and helpful getting my new car hooked up with insurance. I appreciate her helping find discounts to save me money."
"Haley, thank you for the great review! I'm so glad to hear that Scarlett took great care of you!"
Mary Jane Rainey-Drake
July 15, 2025
"Just had a very nice talk with Benjamin. He is great at explaining things and gave me great news! Also inform me of new ways of saving money"
"Mary Jane, thank you for the review. I'm glad to hear that Ben was able to help out and find some savings too!"
Julia McCullough
July 15, 2025
"Everyone in the office is very helpful and seem to go above and beyond to make sure all your needs are met."
"Thank you, Julia. Love hearing this!"
Victor Canales
June 23, 2025
"You might think meeting your insurance agent would be intimidating. Not so with Kyle and his staff. They make it feel like talking with family. Ben helped with coverage on our new car. Scarlett keeps the office friendly and efficient. She is in the know and will answer many of your questions. I did a total review of all our policies with Kyle, and it was very productive without hard selling, just common-sense insights and decisions. I highly recommend the agency."
"Victor, thank you for that amazing review!"
Anthony Atchison
June 18, 2025
"Ben has been very helpful with getting the home and auto insurance set up for my girlfriend and I. Definitely the best agent I have worked with so far!"
"That's awesome! Glad to hear Ben took great care of you!"
Alberto Hernandez
June 14, 2025
"Super helpful and"
"Alberto, thank you for the review!"
Yurani Hoyos
May 15, 2025
"Agradecida por la atención que recibo de parte de state farm"
"Yurani, thanks for leaving a review!"
Lois Johnson
May 13, 2025
"I had a series of problems while trying to create a State Farm online account. Jennie Dick at the Kyle Thompson agency in Emporia solved the problems quickly and was cheerful and friendly while doing so. She did a wonderful job of dealing with a frustrated client--me!"
"Lois, thank you for the review! I'm so glad that Jennie was able to help get you online and we appreciate your business!"